Frequently Asked Questions
What products do you sell?
We supply electronics, robotics components, 3D printers, 3D printing materials, CNC machines, laser machines, drone parts, motors, sensors, controllers, tools and other engineering products.
Do you sell to individuals?
Yes. We serve hobbyists, students, makers, engineers and individual customers.
Do you provide B2B supply?
Yes. We provide B2B sourcing and supply for robotics companies, engineering firms, manufacturers, startups, automation businesses and other organizations.
Do you supply universities and educational institutions?
Yes. We supply universities, research labs, robotics clubs, academic projects and technical training programs.
Can you provide bulk orders?
Yes. We offer bulk and recurring supply for businesses, universities and institutions. Special pricing may be available based on quantity.
Can you source products that are not listed on your website?
Yes. We can import and source products based on customer demand, subject to supplier availability, shipping and applicable import requirements.
Can you import a specific product or brand for us?
Yes. Send us the product name, model, specifications or supplier link, and we can check sourcing and import possibilities.
How long does an imported product take?
Lead time depends on supplier availability, international shipping, customs clearance and local delivery.
Can you provide quotations for companies and universities?
Yes. We provide quotations for bulk purchases, projects, institutional procurement and special-order products.
Do you provide custom fabrication?
Yes. We provide selected 3D printing, CNC, laser cutting/engraving, prototyping and custom fabrication services.
Can you make parts from CAD files or drawings?
Yes. We can fabricate suitable parts from CAD files, technical drawings or samples.
Can you support complete robotics projects?
We can help with component sourcing, B2B supply, fabrication, prototyping and selected technical requirements for robotics projects.
Do you supply recurring requirements?
Yes. We can support regular procurement of components, spare parts, consumables and other engineering products.
Do you provide technical support?
Yes. We provide product selection, basic installation guidance, compatibility checks and troubleshooting support for many products we supply.
Do you deliver across Bangladesh?
Yes. We serve customers across Bangladesh through available courier and logistics services. Large machines may require specialized transportation.
What payment methods do you accept?
Available payment options may include bank transfer, mobile financial services, online payment and cash on delivery for eligible orders.
Do products have warranty?
Selected products come with manufacturer or seller warranty. Warranty terms vary by product and will be stated where applicable.
Can I return a product?
Returns depend on the product type, condition and applicable return policy. Customized, used or special-import products may have separate terms.
How can I request a quote or sourcing service?
Contact us with the product name/model, quantity, required specifications, deadline and delivery location. For imported products, sharing a product link or reference image is helpful.
Do you offer project-based sourcing?
Yes. We can source and supply components based on a project BOM, prototype requirement or institutional purchase list.
Who can purchase from us?
Individuals, students, robotics companies, universities, startups, manufacturers, research organizations and other businesses can purchase from us.
Need a product that isn't listed? Send us your requirements. We can check local availability or explore import options based on demand.
